Do you not want my business??

I've been trying to get a quote for Medical Aid cover for about three weeks now. I had a phone call from the above person in response to my leaving details on a website. Everything was fine at first. I was given a \rough"quote and sent the relevant details to read. Then the problems started. The rep couldn't answer all my questions sufficiently but I still felt that with Momentum a seemingly reputable company ( I do hold shares in them!!) everything would be fine. So"