1 reviews | Active since Oct 2016
Do not use Momentum
Good day I am absolutely disgusted with momentum at this point. How do I have a Medical aid that I pay every month on time but you as the medical aid don't even want to pay the state hospital bills. There is always a problem when i submit a claim. Ever since last year when I was pregnant I had issues with you guys to pay my hospital bills when I gave birth and it was at a Network hospital. I phoned a while back and asked if I went to a State hospital I.E: Tygerberg Hospital and get an MRI done on my baby you will pay the MRI costs. Today when I phoned, call referance ***, I was informed it will not be paid unless it is a PMB. My question to you is HOW come no one knows What is going on at your medical aid. AT NO POINT BEFORE WAS I TOLD IT SHOULD BE A PMB. ITS A STATE HOSPITAL FOR **** SAKES. HOW THE HELL DO YOU NOT WANT TO PAY ANYTHING THERE.!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!! I will be cancelling my medical aid by you in the near future and I will tell everyone I know to not get a medical aid by you as you are money greedy. You want your monthly payments for members but you do not want to pay anything for them.
As discussed your query will be investigated and feedback will be provided.
Kind Regards
Debbie
As discussed your query will be investigated and feedback will be provided.
Kind Regards
Debbie
