NP
Nazley P

1 reviews | Active since Mar 2013

15 Sept 2021, 13:17

Dissatisfaction

I placed a claim in the 24th August, however to date have not received any feedback. I decided to follow up onlt to be told the need further documentation. If I hadn't followed up, I would have never been informed of his. Pathetic to say the least.

0
Replies (3)
Momentum Health
Momentum Health's reply15 Sept 2021, 13:58
Official
Good day Nazley

Thank you for brining this enquiry to our attention. We will call you and discuss.

Kind Regards
Jody Saunders
NP
Nazley P's update27 Sept 2021, 09:04
Reviewer Update
Yet still no feedback has been received...
Momentum Health
Momentum Health's reply27 Sept 2021, 14:02
Official
Good day Nazley

as per our discussion, please can you follow up with your service provider for the detailed invoice in order for us to assist you further with the refund process.

Kind Regards
Jody Saunders