SD
Sheryl D

1 reviews | Active since Dec 2018

18 Sept 2023, 09:08

DISGUSTING SERVICE - NO DR CALL BACK

Hello Dr authorisation never came through. No Dr returned the call at all, despite saying they will call back within an hour. I started requesting a call back from 7:30am on Friday. Assistants kept escalating the call, but no one bothered to ever call back. This means that we will have to pay the bill ourselves. To begin with we never had to ask for special numbers,. Its really shocking

0
Replies (1)
Momentum Health
Momentum Health's reply20 Sept 2023, 15:51
Official
Good day Sheryl

Thank you for bringing this enquiry to our attention, we will investigate and contact you shortly.

Kind regards
Jody Saunders