Disgusting service

Well done Momentum you have made me sign up with Hellopeter.<br> <br> As a consumer and late 30's male i have become as complacent as most of us when it comes to service delivery , but never in my years have i come across such a sorry state of affairs!!<br> I submitted a claim the 17th of Feb , the scanned quality was not that great , i wasn't advised i just got an email stating processed and after i followed up after two weeks i was advised of this.<br> ok , no harm no foul , i resent double checked this time and after about two months i called the 24/04/15 i was advised the claim codes were not added to the claim.<br> I'm not interested in jargon not related to me i just want my claim processed.<br> I spoke to Sandile *** , Londi *** and Sanele ***.<br> Londi actually frustrated me the most as she wanted to follow the same process as Sandile and expecting a different outcome !!!<br> Service is built on people who can think outside of the box , and when i come across something like this it is due to one of two things.<br> 1) The individual is not equipped to deal with the scenario at hand or is just complacent or The company itself has such lacklustre Q and A its disgusting.<br> DO NOT CHOOSE MOMENTUM