CW
Chelsey W

1 reviews | Active since Nov 2014

07 Mar 2015, 20:20

DISGUSTED CLIENT!!!

Good day to you.<br> I have app**** for momentum health ingwe plan, and 2 months later discovered I am actually on a hospital plan, when I received my medical aid card. I have emailed and spoken to Kevin Danariah, have re submitted forms a week ago, after paying 3rd month installment. Kevin informed me, it would be sorted out ASAP, and needless to say, after 4 emails, in 2 days we are still awaiting a reply???? is this how momentum do business???? these are the options. either, you refund me all my money and I move on to a new more helpful medical aid, OR, you sort this out with immediate affect and sort out my dentist account, as I was meant to be on medical aid, well what I though.<br> <br> I await a urgent response.<br> fuming client

0
Replies (1)
Momentum Health
Momentum Health's reply09 Mar 2015, 07:32
Official
Hello cjwandrag,

One of our representative will be in touch with you shortly to discuss this matter and ensure that it is speedily resolved

Kind Regards
Janet Behari