LvdM
Leandi van der Merwe

1 reviews | Active since Oct 2016

27 Oct 2016, 13:54

Disappointed

<p>Firstly we have been with Momentum for 11 years. I am expecting my first healthy baby but I have had problems in the past and I’ve lost 3 babies during pregnancy. I was advised to see a specialist Prof. E Nicolau in Morningside and he referred me to a Gynaecologist Dr. J Baker in the Sandton Mediclinic. Unfortunately he is not on the Momentum’s panel. I really don’t want to change Dr, as I’m very happy with Dr. J Baker and he has help me tremendously. My medical aid only wants to pay Delivery - R6486.00 and R828.80 for the epidural for the delivery of my baby unless I change Dr’s, which I feel is very unreasonable, taking into account my history. I now have to save R14 000.00 for my babies delivery whilst I have to save for the new baby. </p>

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Replies (4)
Momentum Health
Momentum Health's reply27 Oct 2016, 15:03
Official

Thank you for your comment

Your query will be investigated and feedback will be provided.

Kind Regards

Debbie van der Haar

Momentum Health
Momentum Health's reply28 Oct 2016, 13:00
Official

Dear Leandi van derMerwe

Thank you

I tried to contact you , reached your mail .

Kind regards

Roger Naidoo

Momentum Health
Momentum Health's reply01 Nov 2016, 09:44
Official

Dear Leandi van der Merwe

Thank you

With regards to our telephone conversation this morning . I have forwarded the query to the relevant department for further assistance . Feedback will be provided .

Kind Regards

Roger Naidoo

LvdM
Leandi van der Merwe's update22 Nov 2016, 16:25
Reviewer Update

Good day

Thank you so much for the prompt responds in handling my query. Thank you for all your help, I appreciate it.

Kind Regards

Leandi