Dangerous incompetence part 2

<p>Seeing that the only time anyone from Momentum seems to contact me is when I complain on platforms like this here is a follow up to my initial complaint regarding my banking details taking over 10 days to be updated resulting in me missing my debit order:</p> <p> </p> <p>I received 2 phone calls about this within minutes of posting the complaint however since then, again nothing has been done. The new debit was authorised and I was told would go off in 2 working days which has not happened and we are not into the 4th workind day since I authorised the new debit as per the assistance of one of the responders.</p> <p> </p> <p>On another issue I also submitted a claim from my medical savings on the 28th of June and still have not been paid out. </p> <p> </p> <p>Momentum is quick to call when someone complains but no action is done to follow it up and rectify problems that should not be happening in the first place. </p>