ST
Sibongokuhle T

1 reviews | Active since May 2019

25 Feb 2025, 09:59

Concern about Dr's conduct on Hello Doctor

<div>Dear Hello Doctor Team, I am writing to express my disappointment and concern about my recent consultation with Dr. ++++&nbsp; On 25/02/25, I sought&nbsp; medical attention for tonsillitis and a persistent cough. Unfortunately, Dr. +++++ attitude and behavior were unprofessional and unacceptable. Despite explaining my symptoms, Dr.++++ refused to provide a doctor's note, stating that my condition wasn't severe enough to warrant absence from work. I felt belittled and dismissed. Throughout the consultation, Dr. +++++ tone was rude and unsympathetic. As a patient, I expect empathy, understanding, and professional courtesy. Dr.+++++ conduct fell short of these expectations. I hope you will address this matter and ensure that patients receive the respect and care they deserve.</div>

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Replies (1)
Momentum Health
Momentum Health's reply25 Feb 2025, 10:50
Official
Dear Sibongokuhle tsana

Thank you for bringing this to our attention.

Your concerns have been noted and will be addressed with the Hello Doctor Team.

Kind Regards
Debbie