Claim still not processed in full

One of the reference numbers relating to your service *** refers.<br> <br> In March I submitted a claim for a dental invoice to the amount of R650 paid by MYSELF.<br> <br> To date you have only processed R250 of this invoice as a claim.<br> <br> Please process the other R450 (!!) that still has NOT been processed or refunded to me in any way.<br> <br> Please sort this matter out with urgency.<br> <br> Regards