Claim payment outstanding

<p>I submitted a claim with Momentum over 3 weeks ago and i still have not received any payment nor feedback as to why. I was told the claim would be proccesed within 7 days., I have sent countless folowup emails! This is really poor and inefficient service. Can somene get back to me asap. Ref no: ***, spoke to Monique. Policy no: ***.</p>