FR
Frans R

1 reviews | Active since Jul 2011

25 Jun 2025, 23:20

Chronic medication

I only want to enquire if my Chronic medication is correct on the medical aid and add another script i keep receiving a PDF stating a 3 month waiting period i received one for the 4th time by now i know there is a 3 month waiting period but do i have to wait 3 months to check if my chronic medication is correct. Or can i only check and add once the 3 months has passed. By that time the waiting period is over then i'm allowed to get my chronic medication but i have to add and correct it first while it could have been done three months back

0
Replies (4)
Momentum Health
Momentum Health's reply26 Jun 2025, 12:19
Official
Dear Frans Roodt

Thank you for bringing this enquiry to our attention, we will call you to start the investigation and provide feedback.

Kind regards
Priscilla
FR
Frans R's update26 Jun 2025, 12:35
Reviewer Update
In order to check whether my chronic medication is correct i need to wait 3 months i have never heard any medical aid tell me that
Momentum Health
Momentum Health's reply26 Jun 2025, 12:55
Official
Dear Roodt

I tried calling you after our call was cut. I was going to explain further. I will call you again now.

Kind regards
Priscilla
FR
Frans R's update26 Jun 2025, 13:14
Reviewer Update
And i suppose the app has a waiting time too can login but my info wont load