NV
Nelisiwe V

1 reviews | Active since Aug 2013

02 Apr 2020, 08:56

Cancelling all my momentum products

I received an sms this morning that my account was handed over, yet I never received communication that I owed anything. According to the call centre, they can only pick us this sms and an email sent in January to my old work email (Momentum ironically), where I left in November last year. The email account was immediately suspended upon my departure, so they would have received immediate notification that the address is no longer valid. What has not changed is my cell number, hence the sms this morning, but they couldn’t have been bothered to call or sms me in January but can do so when the account is handed over.

Soon I will cancel my life cover, car insurance and Multiply because of this. Good way to lose business.

0
Replies (1)
Momentum Health
Momentum Health's reply02 Apr 2020, 09:33
Official
Dear Nelisiwe
 
We will contact you shortly to assist.
 
Kind Regards
 
Roger Naidoo