JM
Jeanine M

1 reviews | Active since Aug 2015

07 Aug 2015, 13:04

Billing

on the 13th of may 2015 I made a manual payment and on the 14th of may it was debited from my account. I phoned in to the call centre agents and it was frequent call every second day I made a call saying that they debited my account and I wanted my money back .<br> no response or feedback was brought forward I did not receive my money back until today and suddenly they are charging me R5620 for my medical aid!<br> I will not suggest anyone to use momentum I had a terrible experience with them so I will not make another payment to them.Until my matter is sorted out . I want my medical aid to be canceled with immediate affect.<br> Thank You

0
Replies (1)
Momentum Health
Momentum Health's reply07 Aug 2015, 14:02
Official
Hello Jeaninemoodley9,

I am currently investigating your query and will provide feedback to you shortly.

Kind Regards

Janet Behari