1 reviews | Active since Apr 2017
Being ill is preferable to being on Momentum Health
<p>After a traumatic seizure in 2016, I had been faced with a hefty co payment for the hospital admission.</p> <p> </p> <p>This is in spite of the condition being a PMD and that it had to paid at cost. What is worse is the time span for the bill to come through and the initial reassurance that I only had to pay R300.</p> <p> </p> <p>The result was eventually debt collectors and this at a time when I had been struggling as I had to leave the company I worked for due to the illness. What is worse, what is the use of a Medical aid when they do not actually help you when you need them.</p> <p> </p> <p>I had been getting vague feedback, some even seeming to suggest that I had "chosen" a non-network provider for treatment when in fact no choice had even been made. Every point I tried contacting was a dead end.</p> <p>I paid the account eventually and still tried getting answers while I left the scheme altogether.</p> <p>I wish I had never even joined, The trauma from being part of this scheme was possibly worse than that of being ill!</p> <p> </p> <p> </p>
Dear Francois Roux
Thank you for bringing this to our attention . One of our consultants will contact you shortly to assist you.
Kind Regards
Roger Naidoo
Dear Francois Roux
Thank you for bringing this to our attention . One of our consultants will contact you shortly to assist you.
Kind Regards
Roger Naidoo
Dear Francois Roux
Thank you for bringing this to our attention . One of our consultants will contact you shortly to assist you.
Kind Regards
Roger Naidoo
Dear Francois Roux
Thank you for bringing this to our attention . One of our consultants will contact you shortly to assist you.
Kind Regards
Roger Naidoo
My thanks to Mr Naidoo for his assistance with regards to this complaint that I had posted.
After this intervention the issue had been resolved from the medical aid's side
My thanks to Mr Naidoo for his assistance with regards to this complaint that I had posted.
After this intervention the issue had been resolved from the medical aid's side
