Banking details not updated in time, now medical aid has been suspended

<p>Hi.</p> <p> </p> <p>I have send through new banking details with a copy of my ID on the 17th of March 2017 to Momentum Health, with the completed form, so that my medical aid details can be updated in time with the new bank details. Momentum never did this in time and when I phoned them after the 1st of April when I saw the debit order never went off, only then did they update the banking details. They said a debit order will go off within 7 days, which did happen, but when I phoned them now again, they said the medical aid is still suspended. Please lift the suspension immedialty!! It is because of Momentum Health's poor admin and service that this happened!!</p>