Bad service “worst scheming health service”

On the 24th of March i wrote my review on behalf of my father the main memebr on a bad service he received. I was called on the next business working day and someone who said his name is Linda will be working on my case amd never contact me ever again, i wrote my response on my previous review and the momentum never bothered to responded or resolve the issue. The consultant asked me personal questions about the main memeber but when i called back the following day i was told i dont have authority to be given information about the main memebr. Momemntum is still deducting money from a pensioner who they cant assist and my father is currently recieving medical attention at a public hospital yet he has a medical aid. Momentum you are a scheming bad service medical aid i have known to date, you have caused so much stress on my father and his family