BAD SERVICE ALL ROUND

1. Momentum NEVER responds to emails, all you do is send out automated emails which are useless. 2. I called on Monday the 5th and spoke to a lady by the name of Dala. She has not returned my call!!! Later on that day I called and spoke to Mohammed(ref # ********** 75) who promised to contact me yesterday and STILL NO WORD FROM MOMENTUM!!!

My probpem is that a Megan Naidoo sent me an email in Feb 2018 to make a direct deposit for my unpaid debit, that was done on the 12 Feb 2018 with the proof of payment sent on the same say. On the 1st March 2018 a debit order of R3500 odd was made from my account, I assumed all was in order until I received an email/message that my claims were not paid because my account was suspended. How is that possible when I am up to date? It doesn't help that your consultants put you on hold for long and promise to call back which they don't. What kind of service are you running MOMENTUM?? I AM DISAPPOINTED TO SAY THE LEAST AND IT FRUSTRATES ME TO PAY FOR SOMETHING THAT I CAN'T USE....PLEASE RECTIFY ASAP!!!!!