BAD SERVICE

Since last week I have been in contact with the Bloom medical insurance regarding my membership cover which was suspended. Payment was deducted on the 11th January 2021. When I phone I am always told that my membership is activated but still I am not able to receive my medication from the pharmacy, the pharmacy say I am not covered. I am taken from pillar to post every day they keep on saying the problem has been escalated with MOMENTUM. Now I have run out of medication and thinking of cancelling the membership once.