Bad service

I am so disappointed by Momentum everytime i need to go see a doctor or specialist i need yo confirm with them first even if i confirm with them first _weather i see a specialist or doctor after a month thinkinh medical aid has sorted it out i get statmenta which indicates that i still owe the doctor or specialist _the service is poor and a very bad and *********** medical aid i would advice people to never go with momentum i will definitely change my medical aid even my colleagues complain about the same service and benefits they have and dont advice clients where they should go and if they fully covered or not!!!!!!!