BAD LACK OF COMMUNICATION

<p>My wife is pregnant. She has submitted on the 25/04/2017 an invoice for her Doula. she received an e-mail today from the Doula stating that she has not been paid and as a result will lose her booking. She phoned Momentum to be told that she needs to submit a non-editable version of the invoice. Why the heck did it take a month?!? And now due to somebody's lack of diligence, my wife will lose a security that she wanted when the baby will be born. A Doull isn't somebody you just open up an internet page and say I want you. This is a process for security.</p>