Bad Customer Service

<p> </p> <p>On the 13 March 2017, I made an application via Clinton Van Boome for my daughter for a student Ingwe option. He is an efficient consultant, who made sure all the relevant information was filled on the form, emailed me if more information was required, all was corrected and sent. He then sent it to the relevant department, Very disappointed with the service, application has still not been processed after 3 weeks of sending all the documents required, received an SMS on the 25 March 2017, phoned number on sms spoke to someone asked, he was transferring me waited for over 15 minutes no one answered I then cut the call. Cranston Pillay sent email stating cannot process application due to outstanding documents, which I redid certain pages and emailed back they also requested my membership number to process, how can this be possible if my application was not processed where do I get a membership number. On 28 March 2017, I enquired about my application.</p> <p>Seems like you only work with new applications on a Saturday.</p> <p>1st April 2017, email received.</p> <p>Membership enquiry</p> <p><br />Please resend your enquiry with the membership/ID/passport number, in order for us to provide accurate assistance.</p> <p><br />The reference number for your enquiry is ********** 22.</p> <p>Pathetic service think staff need to be competent. </p> <p> </p> <p>If it cannot be done please let me know so I can take my business elsewhere. Where customer service is better and people who care about their clients.</p>