ND
Nonkululeko D

1 reviews | Active since Oct 2018

24 Oct 2018, 08:34

BAD ATTITUDE FROM CUSTOMER SERVICE - MOHAMMED

I was having a wonderful morning until I called your customer service to request for my medical aid certificate. I should have just sent an email. What a BAD ATTITUDE I received from Mohammed (ref: ********** 44). Employ people who actually love their jobs and helping people!!!

AND 20 minutes later I haven't received my medical aid certificate. How long does it take to press a send button???

0
Replies (3)
Momentum Health
Momentum Health's reply24 Oct 2018, 08:47
Official

Good day Miss Dlamini

Thank you for bringing this enquiry to our attention, one of our agents will contact you shortly.

Kind regards

Jody Saunders

Momentum Health
Momentum Health's reply24 Oct 2018, 08:47
Official

Good day Miss Dlamini

Thank you for bringing this enquiry to our attention, one of our agents will contact you shortly.

Kind regards

Jody Saunders

Momentum Health
Momentum Health's reply24 Oct 2018, 08:58
Official

Good day Miss Dlamini

As discussed , we will be attending to your complaint.

Kind regards

Jody Saunders