Bad administration

<p>Hi, You have been taking off a certain medicine which is authorised on my chronic benefit from my health saver for a while now. I have phoned and reported it (the operater confirmed that this shouldn't be happening) and it has been "escalated" but it is still happening. I have also asked for a call for a quote for short term insurance twice now, but havn't received anything. So now I have two options, I can call again and waste my time or contact you through this platform. Please contact me and return the money taken out of my health saver back to me.</p>