ZK
Zamampinga K

1 reviews | Active since Feb 2019

28 Nov 2023, 14:36

APPALING SERVICE

Oh my word. Appalling service from this Medical Aid. I have been requesting an authorization number to see a specialist for months now. I am pregnant. On my last visit to my Gyane i was told I owe money because the medical aid has run out of funds. How?

I need an auth code for my c section in December. I have been requesting for it for months now.

This is a horrible Medical Aid. They dont respond to emails. Thwy dont pick up calls. But they are quick to deduct money. Im sure if I was a white person they would have attended to me a long time ago.

I will not be refereinf you people to any of mt colleagues and peers. You have made my journey as an expecting Mom a horrible one. 😡😡😡😡. I hope people see this review and think twice before taking your medical insurance.

0
Replies (1)
Momentum Health
Momentum Health's reply28 Nov 2023, 15:46
Official
Dear Zamampinga Kela

Thank for for bringing this matter forward. we will contact you to start the investigation.

Regards, 
Nosipho