LP
Louwrens P

1 reviews | Active since Jun 2016

23 Jun 2016, 09:24

Account suspended again

<p>I closed my account and did a debit order switch, momentum didnt allow it to happen. Then my account gets suspended. I ask them for a manual payment details which I receive 6 days later, so if I was in an accident in that time then what?? Guess you wouldent pay.. Then I get a call from a guy telling me my account is suspended, I said I know and i'm trying to switch bank details, he says he will send me forms, I still havent received them two weeks later. Then I get a momentum listen email asking if everything is ok, I fill it in saying that its not and still two days later no response. This is just rediculous, Changing medical aids as soon as this is sorted out.</p>

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Replies (1)
Momentum Health
Momentum Health's reply23 Jun 2016, 12:05
Official

Kindly note that in order to change your banking details we require a clear copy of your identity document.

Kind Regards

Debbie van der Haar