Account debited after cancellation.

Account debited after cancellation. Little did I know that if you want to cancel your momentum and multiply, you have to send TWO cancellation emails to BOTH momentum and multiply. If you don't they will happily deduct your multiply amount without informing you anywhere that you have to cancel BOTH plans SEPERATELY.

Is it ethical to debit someone without informing them of the required cancellation that goes HAND IN HAND with the Momentum plan??

Is it even POSSIBLE to have multiply and NOT have momentum??

Incredible how quick they are to debit your account but how difficult it is to cancel a plan.

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