ABSOLUTELY BAD SERVICE

I joined Momentum Health 1 Nov 2015. A Momentum broker advice us on the best plan for us after explaining what we had with our previous plan and to match our previous plan. When we wanted to use our benefits from Momentum Health there were exclusions on our plan. This after their broker explained that ALL will be in order. Just another sale for a broker, and the customer sitting with all the issues. A premium that was suppose to be deducted from my account on the 1st of December 2015 also didn't happen. I reported my issue to Momentum Health on the 7th of December 2015. Till today NO ONE of Momentum Health rep**** with a call or a mail to my mail to solve this issue. The only communication from Momentum is that someone will call me. For a big company like them this is a joke to treat their customers like this. As long as they get their money, the customer is nothing but just a number. PATHETIC SERVICE from Roland Govender and his team.