1 reviews | Active since Dec 2020
Absolute disgust
What an experience . Momentum is a place where you truly do not get service . I waited over 2 weeks just to get a response . I called back then could not get to the lady that originally assisted me . Another lady picked up and other ladies started laughing in the background as if I am some sort of joke . I ended up finding out that the email she gave originally was incorrect .Eventually a gentleman helped me get my papers together and wow also took his time . Anyways a few days later I got a call from momentum again after I had signed asking if I had thought about the medical aid
I ended up cancelling because it had taken so long . That weekend I saw a GP and found out I was pregnant . I did not know this at the time of signing up so thanks to the pathetic and utterly disgraceful service from momentum I am now not covered on medical aid at all!!! Will never recommend them to my worst enemy . Nobody knows what they are doing . They also have a huge exclusion on ridiculous ailments that I have legit never heard of being an exclusion long ago when I was last with them as well. It
Is very unprofessional place to try and get a medical aid .
Thank you for bringing this enquiry to our attention. We are sorry for the way we have made you feel during your application process with us. We will contact you shortly to discuss.
Kind regards
Jody Saunders
Thank you for bringing this enquiry to our attention. We are sorry for the way we have made you feel during your application process with us. We will contact you shortly to discuss.
Kind regards
Jody Saunders
Still till today . No contact has been made .
Still till today . No contact has been made .
