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michelle.retief michelle.retief

1 reviews | Active since Jul 2017

28 Jul 2017, 12:24

5 days for emergency hospital authorization

<p>Three days since my original post and I'm still in the same place. Waiting for authorization. I LITERALLY cannot move the bottom half of my body! I need to get to a hospital. Which I am ENTITLED TO! I pay my monthly premiums. Ive done everything that was asked of me! Momentum honestly does not seen to care one but about their clients well being!</p>

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Replies (2)
Momentum Health
Momentum Health's reply28 Jul 2017, 16:36
Official

Dear Michelle Retief

Thank you

With regards to your telephone conversation with our consultant , I trust this case has now resolved . You were informed the pre authorization has been released and the confirmation was emailed to you.

Kind regards

Roger Naidoo

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michelle.retief michelle.retief's update28 Jul 2017, 16:38
Reviewer Update

Hi Roger,

Everything has been sorted. Thank you for your response.