Where’s the prepaid part in Moja Prepaid?

Totally hopeless… Apart from it being PREPAID yet charges penalty fees for not recharging… U wait for ever to be reconnected even after paying the “admin” fee

It’s my 7th day without connection… Main purpose of this useless service provider was to cater for my online studies BUT WOW! I still need to drive to campus even after spending so much money on what is supposed to be a prepaid service!