Moja prepaid

Moja Prepaid’s customer service and their WhatsApp chat line is very poor, been complaining with being disconnected yet I’ve paid for their service and they simply don’t care about their customer they can’t even apologise for the inconvenience caused. When you call sometimes they answer and when they do it’s as if they are in their backyards with people chatting in the background, there’s no professionalism with them they ask you questions that are suppose to be asked by you. You set up a debit with them but they still disconnect and they don’t even compensate the days you lost. Very poor customer service.