1 reviews | Active since Aug 2016
Overcharged Water account
<p>for the past 3 years, my water bill has been over R3000 per month (for water only), and on some occasions over R6000 alone, no swimming pool etc, and no major leaks occured. Numerous times reported that there must be something wrong with the meter, no response or no action taken from Mogale. I was told there must be a leak underground on the property, and I must sort it out. (no leak detected) More than 2 years ago Electricity was cut off, and water was restricted and clamped, without the actual meter checked. Only hope of resolving was to get pre-paid water and see the actual usage. Have pre-paid water for over 7 months now, and max spend on Pre-paid spend was R700 (only 1 month), average R600.00, and this includes x2 dwellings on the property. I Queried this with Mogale Municipality, and even sent e-mails to the Mayor to assist, after false promises to look into the matter and have the meter tested (which was taken out when they put in pre-paid without being checked as requested to be done), to - date I still have no electricity (which I was still being charged for, for x2 years and only part credited (and no interest taken off either that was charged), due to an account that is sitting over R172 000, due to incorrect charge of water. This is being going on for too long with no come backs or resolutions. Mogale City Municipality is robbing their residence, I am paying R1250 every month for services only, which nothing gets done, and now I am charged R1080 a month for administration, and additonal R566 for interest, nearly R1650, and still expected to pay for services of R850, so in total R2500!!! a month for no electricity and this excludes water which is now pre-paid, how is anyone suppose to survive, this is ridiculous! My Gran (94 yrs) and mom stay on my property in the flat, they are not coping with this cold without any hot water or electricity! can anyone assist? </p>
