Mogale city Municipality

Ihave just bought a new house, my challenge is their electrical meter reading system, those people a reeling me off and when I ask about the prepaid meter thy tel me about six months, this is so wrong, thy always write tht my gate was locked and its a lie this moths they came to do the meter reading, I even went to them to complain and thy promised to fix the problem but till today they didn't do so.iam starting to regret my decision of buying a property in ths area, if this is the kind of service iwill receive for the rest of my life..