Unreliable
<p>I was charged more than the agreed amount by Mobius this and when I'm trying to phone to make a query I'm not getting through. Is this the way this company treats the customers</p>
Helpful (0)
Replies (1)0
Replies (1)
Mobius's replyOfficial
20 Feb 2017, 08:56Hi Thabiso,
Please note you have a bill limit of R200 which automatically kicks in after your allocated bundle has decreased.
We will look into your contract and have one of our team members contacting you for further assistance.
We do apologise for the inconvenience caused.
Thank you for notifying us.
Warm Regards
Mobius Team
Best regards,
Mobius's reply20 Feb 2017, 08:56
Official
Hi Thabiso,
Please note you have a bill limit of R200 which automatically kicks in after your allocated bundle has decreased.
We will look into your contract and have one of our team members contacting you for further assistance.
We do apologise for the inconvenience caused.
Thank you for notifying us.
Warm Regards
Mobius Team
Best regards,