BA
Bridgette A

1 reviews | Active since Aug 2016

18 Aug 2016, 12:57

Refund

<p>Mobuis<br />I got a call from mobuis in the month of May 2016 about a modum. I agreed to pay R59 for 500 megs of data per month. I told the consultant that i only want that nothing more nothing less. I then spoke to the manager i she told me about other services they have and i told her that im not interested in all of that i only want 500 megs for R59 she told me its fine. On the 25 of July 2016 i got debited for amounts that i did not know. Magzone R158 Hotspotter R78 and rescuebox R i called them and they said they have to listen to the recording. Everytime i call them they have nothing to tell me. I only want my money back. Because i never agreed to pay for those services. I spoke to mandy and kanye from mob. Im still waiting for a response. Please assist me in getting my refund.</p>

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Replies (2)
Mobius
Mobius's reply18 Aug 2016, 13:41
Official

Hi Bridgette,

We do apologise for the inconvenience caused.

We will look into your query and provide feedback of the call recording you requested.

Kind Regards

Mobius Team,

Best regards,

BA
Bridgette A's update18 Aug 2016, 14:11
Reviewer Update

I would really appreciate it if I got my refund ASAP I also send you my bank statements to ********** please kindly have a look at it.

Kind Regards

Bridgette