1 reviews | Active since Jun 2016
Parthetic Sales Call centre
<p>I've been receiving calls from your call centre for the past 2 days, more than 3 calls a day. I know it's your call centre because I have the Trucaller app. Eventually today at around 13:00 I decided to answer. I spoke to a very scripted agent with a horrible "English/Brittish" accent (Very put on). When I tried to explain to him that I am not interested as my husband just signed up with Telcom, he interrupted me repeatedly. I eventually got annoyed of continuously being intereupted and said that I'm starting to get irritated now. He then dropped the call. What a horrible experience which I will broadcast on every single platform which I can.</p> <p> </p> <p>I request that that call be pulled and you will hear that at no time was I rude or unreasonable. I would like to know who the agent is and why they think they had the right to drop the call. I hope that this is not a reflection on what your business is like? I take special care when addressing call agents as my brother is in the field, however this is unacceptable and I expect the matter to be addressed and I also expect feedback.</p>
Hi Tracy,
We do apologise for the unsatisfactory service and inconvenient caused.
We will look into your query and provide feedback.
Kind Regards
Mobius Team,
Best regards,
Hi Tracy,
We do apologise for the unsatisfactory service and inconvenient caused.
We will look into your query and provide feedback.
Kind Regards
Mobius Team,
Best regards,
Good day Mobius Team
What is the turnaround time for your feedback?
Kind Regards
Tracy
Good day Mobius Team
What is the turnaround time for your feedback?
Kind Regards
Tracy
