PD
Pieter D

1 reviews | Active since Aug 2016

06 Aug 2016, 19:36

Mobius Wifi is dishonest

<p>A consultant from Mobius phoned me and told me I can get a free WiFi router with unlimited data plus 1 Gig WiFi for R 138 per month. She also presented some additional offers that I declined. After I read about this company on Hellopeter.com I phoned Mobius to verify if this was true that I will get unlimited data for R 138 and was told that it was only 1 Gig data and 1 Gig WiFi. So I immediately cancelled the deal. They sent me an sms afterwards to confirm that they have 'declined' me. Yet they have deducted from my bank account two amounts at the end of July: R 79 for 'Mag Zone' and R 49 for 'Rescuebox'. I never agreed to these offers and I want an immediate refund from Mobius. They give the telesales industry a bad name!</p>

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Replies (1)
Mobius
Mobius's reply08 Aug 2016, 08:07
Official

Hi Pieter,

We do apologise for the unsatisfactory service and inconvenient caused.

We will contact you shortly to assist further.

Thank you for notifying us.

Kind Regards

Mobius team

Best regards,