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Tebello T
1 reviews | Active since Dec 2016
14 Dec 2016, 10:01
Mobius contract a *****
<p>This service provider is up to no good at all, Today is the 14th and I have been failing several times to connect with their wifi router. Every time i call their call center i am **** to and given all the excuses in the book why i am failing to connect.</p> <p>I am so done with them, I am told to send an e-mail for cancellation lets see how soon they respond.</p> <p> </p> <p> </p>
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Mobius's replyOfficial
14 Dec 2016, 12:08Hi Tebello,
We sincerely apologize for the inconvenience caused.
Please note, your device was connecting from the 1st of December till the 7th. Your device only stopped working because your data bundle got depleted.
You only have a credit limit of R1 which is why you cannot connect any further.
If you request us to increase it more please do not hesitate to contact us.
Thank you for notifying us and for your patience.
Kind Regards
Mobius Team
Best regards,
Mobius's reply14 Dec 2016, 12:08
Official
Hi Tebello,
We sincerely apologize for the inconvenience caused.
Please note, your device was connecting from the 1st of December till the 7th. Your device only stopped working because your data bundle got depleted.
You only have a credit limit of R1 which is why you cannot connect any further.
If you request us to increase it more please do not hesitate to contact us.
Thank you for notifying us and for your patience.
Kind Regards
Mobius Team
Best regards,