JB
Jay B

1 reviews | Active since Oct 2016

01 Nov 2016, 12:07

Its been, lots of weeks since you contacted me

<p>Hello Mobius!!</p> <p> </p> <p>As promised here’s review number 2. Day 2. It’s the same one as yesterday, but seeing as you don’t change your tune… Neither will I!</p> <p> </p> <p>Once again I am using HelloPeter.com to get in touch with one of your pathetically useless drones!!</p> <p>I am actually using data from my MTN ****le that I am paying for with money you could have had! But, seeing as you breached the agreed upon contract, I shall now make it my goal to bring you down and let the world know how bad you really are.</p> <p>I received 3 SMS notifications from my bank stating that R299.00 has been debited for Mobius. Please note that I agreed on R99.00 a month. I have also not used, as in switched on, charged or touched the ****le you have provided me. I have not used the SIM either. So. Please. Don’t have Sizwhe phone me as he was as helpful as an ice cube in the North Pole. Rather have someone higher up phone me that can help me.</p> <p>Also, two weeks ago someone phoned me regarding my comment that I would like to give you the ****le back. They phoned me at 18:30.. as I was sitting down for dinner. I asked them to phone me back at a more convenient time for me… Seems like that has been translated to “Phone me when I am dead.”</p> <p>Really not looking forward to your phone call or tomorrows post on HP, but, it all costs me R99.00pm from MTN… AND THAT, Mobius, is a guarantee!!</p> <p> </p> <p>Till tomorow, when I do this again.</p> <p>BYE!</p> <p> </p>

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Replies (4)
JB
Jay B's update02 Nov 2016, 08:17
Reviewer Update

Official private business reply:Hi Jay,

Again, we do apologise.

Kindly advise us how you would like us to assist you, as we advised you of the reason why you were debited extra and what needs to be done to prevent this.

We would like to assist you but only if you allow us and advise how.

Kind Regards

Mobius Team

READ.

I did not use the ****** thing for months, yet, you STILL charged me R200 MORE!!!

JB
Jay B's update02 Nov 2016, 08:19
Reviewer Update

I would like to have my contract cancelled. However I will not be paying you any more money. You can have the ****le and simcard back WITH PLEASURE!!!! BUT YOU WILL NOT RECIEVE ONE MORE CENT FROM ME

Mobius
Mobius's reply02 Nov 2016, 14:27
Official

Hi Jay,

You are debited in arrears for whatever you use extra. And yes we know you did not use the device for the month of October but for the month of July and August you did use extra but those payments failed. We never received payment.

That is part of the reason we debited you that amount.

Please allow us to call you or send us an email so we can be able to assist further.

***

Kind Regards

Mobius Team

JB
Jay B's update02 Nov 2016, 15:01
Reviewer Update

Hi Jay,

You are debited in arrears for whatever you use extra. And yes we know you did not use the device for the month of October but for the month of July and August you did use extra but those payments failed. We never received payment.

That is part of the reason we debited you that amount.

Please allow us to call you or send us an email so we can be able to assist further.

**********

Kind Regards

Mobius Team

For the month of June, July, August and September I did not use it.

I have never recieved ANY statement from you.