1 reviews | Active since Oct 2016
I have run out of ideas to use here that wont be considdered rude...
<p>Hello Mobius!!</p> <p>I don’t really want to be polite but I thought “It’s Monday… Let’s be nice on a public forum. Just incise I have to take a screenshot for the newspapers…. “</p> <p>Once again I am using HelloPeter.com to get in touch with one of your pathetically useless drones!!</p> <p>Today I get a SMS notification from my bank… Reference is MTN. The amount.. R99.00 and not one cent more… Like I agreed on the contract…. #JustSaying</p> <p>I am actually using data from my MTN ****le that I am paying for with money you could have had! But, seeing as you breached the agreed upon contract, I shall now make it my goal to bring you down and let the world know how bad you really are.</p> <p>I received 3 SMS notifications from my bank stating that R299.00 has been debited for Mobius. Please note that I agreed on R99.00 a month. I have also not used, as in switched on, charged or touched the ****le you have provided me. I have not used the SIM either. So. Please. Don’t have Sizwhe phone me as he was as helpful as an ice cube in the North Pole. Rather have someone higher up phone me that can help me.</p> <p>Also, three weeks ago someone phoned me regarding my comment that I would like to give you the ****le back. They phoned me at 18:30.. as I was sitting down for dinner. I asked them to phone me back at a more convenient time for me… Seems like that has been translated to “Phone me when I am dead.”</p> <p>So since my last review, someone did phone…. At very inconvenient times. I requested them to phone me back the next day. The next day came and went, the day after that came and went, the day after the day after they did amazingly phone!! However it was a FRIDAY…. Before I left for home….. I requested a call back on Monday…. That was a week ago…….</p> <p>Really not looking forward to your phone call if it ever happens as I really just want to treat you like you treat me….. But tomorrows post on HP… It’s going to be a screamer…. But, it all costs me R99.00pm from MTN… AND THAT, Mobius, is a guarantee!!</p> <p> </p>
Official private business reply:Hi Jay,
Thank you for notifying us.
We do apologise for the inconvenience caused.
We will get one of our team members to contact you regarding your account.
Kind Regards
Mobius Team
________________________________
And I'm sure the experience would be most unpleasant and at a very inconvenient time… Again…. Or like the other times or… Know what. Whatever. Phone me, don’t phone me, 3 months of struggling to get you people to stop debiting my account and leave me alone, I really hope you get someone that’s educated enough to phone me that can tell the time and speak clear, proper English to phone me.
Official private business reply:Hi Jay,
Thank you for notifying us.
We do apologise for the inconvenience caused.
We will get one of our team members to contact you regarding your account.
Kind Regards
Mobius Team
________________________________
And I'm sure the experience would be most unpleasant and at a very inconvenient time… Again…. Or like the other times or… Know what. Whatever. Phone me, don’t phone me, 3 months of struggling to get you people to stop debiting my account and leave me alone, I really hope you get someone that’s educated enough to phone me that can tell the time and speak clear, proper English to phone me.
Stellar communication just… Brilliant way to help someone with a problem..
Stellar communication just… Brilliant way to help someone with a problem..