Grossly misled

<p>On the 25th of April 2016, I got a phone call being offered 1gb with the pocket router for R49 a months which sounded extremely reasonable and I obviously agreed to take the offer.</p> <p> </p> <p>The sales lady went as far as to proposing extra services that come at no charge being Mag Zone, hotspotter and rescue box, I agreed again since I wont pay for them.</p> <p> </p> <p>I was informed that i could return the product within 5 calendar days if not happy with it.</p> <p> </p> <p>Eventually got the product on Friday the 13th of May 2016 and surprise surprise, the terms and conditions are completely different including the monthly charge which was now indicated as R99.</p> <p> </p> <p>I called the company in the very same day asking for the phone recording of my conversation with the sales lady in order to get the dis****ancies resolved.</p> <p>Little did I know that another huge surprise was waiting for me when I check my bank account on Sa****ay the 14th of May 2016, my authorised deductions from my bank account which in my records amounts to *****ing and these deductions relate to what I was made to believe was for free</p> <p>Mag Zone ***9-3 = R79</p> <p>Rescuebox ***9 = R49</p> <p>Hotspotter ***9 = 39</p> <p> </p> <p>I immediately sent an email to have our misguided or mischivious agreement terminated with immediate effect and have my ****** money refunded.</p> <p> </p> <p>I furthermore called on the very same day to terminate it telephonically and I was told about their system being down, it was the same story on Monday the 16th of May 2016</p> <p>Today its the 17th of May 2016 and I have not heard a word from them.</p> <p> </p> <p>This is the worst experience ever and from now on going forward, I will never allow anyone to sell any product to me over the phone.</p> <p> </p> <p>Mobius team please give me back my money and fetch your router that I only opened but never used.</p> <p>The penalty fee R350 (R150 for admin and R200 for having openned your product) is another indication of your shady tendencies. I bet you will charge it as much as I was initially **** to</p> <p> </p>