GO WITH YOUR GUT FEELING!!!!

In January 2016 I received a call from a Mobius telesales gentleman who enquired about how much data I use monthly as he detects I am on prepaid cell-phone usage. He then advised that he could offer me 1GB of data per month for the same amount as what I am currently paying for 500mb. The first debit order (R105 per month) would only go through end of Feb 2016. Great so I went ahead, oh yes, and this includes a modem which would be delivered within about 3 days - of course this didn't happen so I called them. They were experiencing backlogs. I eventually did receive it but struggled for about a week and a half to get the sim card connected!! Another call and was told they are experiencing difficultly with some sim cards and mine was one of them. I told them that I feel I have been ****med and that I wish I had never received that phone call from the salesman. Anyway after a few days I was successfully connected and all works well BUT then I get an sms from the bank notifying me that MOBIUS had put through debit order fro R843 odd. When I called I was assisted by Claudette who said a call audit would be done with results in 48 - 72 hours - ja sure - 2 weeks later...