TM
Tumelo M

1 reviews | Active since Oct 2015

31 Aug 2016, 16:19

false advertising

<p>I was called by one of da Mobius consultant advertising a router and a 1G data for R99 a month and I knew that it's to good to be true anyway I took da offer luckily I recorded our conversation and only to find out dat 885 was deducted from my account so im angry and I don't know wat to do because this is totally unacceptable to be treated like dis I mean my 1G every month is 149 so y should I pay 885 for 1G what do I do in a case like dis? Because I made it clear dat I will only pay R99 and dats it not more</p>

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Replies (1)
Mobius
Mobius's reply31 Aug 2016, 16:55
Official

Hi Tumelo,

Thank you for notifying us.

We will communicate with you on our support email, we have recieved your communication.

Please note, further escalation has been sent pertaining your account.

Please accept our apology regarding to any inconvenience caused.

Kind Regards

Mobius Team

Best regards,