1 reviews | Active since Mar 2016
Debited more into my account
I received a call from one of the consultant from Mobius was told these a promotion for the WiFi rotter for R99.00 per month for 24 Months. The consultant he had explained and I was happy with the service as I noted that I will be saving R60.00 instead of buying data for R160.00 rather take the 3G rotter and safe. So I had agree and went ahead to place an order and I was told that the 1st debit order will take place on the 25th of Feb 2016 as I get paid on that date. So a month late which is this month of March 2016 I got a debit order from Mobius they took R830.45 and hot-spotter R49.00 for what I do not understand. So as unhappy customer what do I do about this cause I never agreed for that much amount if I knew it would have been that much I wouldn't have agreed from the 1st place so I prefer not to continue with this and cancel as I am not happy at all. This is unacceptable at all.
Thank you for your notification. We apologise for the inconvenient.
We will contact you shortly.
Kind Regards
Mobius Team
Thank you for your notification. We apologise for the inconvenient.
We will contact you shortly.
Kind Regards
Mobius Team
