cancellation of account

I have written an email to mobimool on the 26th January 2015 to request them to cancel y account. I was told I still an amount of R447.99 before it is cancelled. A deduction was made end of January and the whole mount was paid according to my knowledge. I also write an email on the 2nd February 2015 to request a cancellation but to this date 01 March 2015 there was a deduction at the end of February again. I was talking to the lady by the name of Marelize Kleyn. Please cancel this account assemblief. And never make a deduction on my account again please. Or else I will have to report this to the FSB. As I agreed and gave you permission to deduct in bank account, today I am now breaking the agreement. NO DEDUCTION IN MY BANK ACCOUNT