LM
Lin M

1 reviews | Active since Mar 2009

21 Apr 2023, 14:44

It feels good when you have excellent service from a consultant.

It feels good when you have excellent service from a consultant. This is what happened. Not a regular customer at Mobilities Service Centre at the Sunridge Park Shopping Centre in PE. I had a cellphone operational question unfortunately these days of modern technology the manufacturers expect all buyers to be 'up and running' with all makes of their products, especially at the lower end of their range. However, there are still some of the older generations whose knowledge of the cellphones is unfortunately not as up-to-date as our younger ones. Now to the actual message, Sales Consultant Taschica van Wyk was manning her kiosk and looked up and asked if she was able to assist. I told her my problems lay in the fact that I did not understand how to fully operate my Vivo Cellphone, and that I'll appreciate it if she was able to show me. With a smile and pleasant attitude, she asked me what did I not understand. After patiently listening, she took my phone and began to explain. I was 'blown away by her attitude of helpfulness and demonstrated and questioned if I now understood, she then proceeded to ask me to show her. A very patiently listened and went over a few steps. Now this type of Service a customer seldom experiences. Full marks to Taschica, for one, will certainly advise my friends and would-be buyers to go to Mobility in the Sunridge Shopping Centre. and ask for Taschica van Wyk.

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