Worst company ever - don't get a contract with them - no support - misleading information

<p>Talk Mobile sold me a LTE internet contract for 10GB per month in April 2016.</p> <p>In July they phone me with an upgrade offer. They said that the offer will be to REPLACE my 10GB contract with a 20GB contract. I made triple sure on the call that I understood them before taking the deal.</p> <p>After delivery of the 20GB device, I noticed that the 10GB contract is still activated. I phoned them - spoke to Sandile - he said that they will first listen to the taped conversation between me & them to make sure that I understood correctly and that the sales rep did say that the 10GB will be REPLACED with the 20GB contracted. He never contacted me back as promised. 2 days later I phoned back - spoke to Lillian. She said that she can see on her system that I was misled on the phone calls from the sales rep and that they will cancel the 10GB contract - they will collect the 10GB device. Another week went by - nothing happened. I phoned again. They promised to look into the problem and phone me back that same day. That also never happened. 2 days later I phoned back. Spoke to Michelle who told me a completely different story then the rest and then hung-up while I was still talking to her. I phoned back 2x after that - They hung-up the phone while I was on the line and is refusing to assist me.</p> <p>Worst support ever received.</p>