Utter disrespect useless service

<p>Mobile Talk upgraded my contract telephonically 12 April 2106 and since then the worst and most miserable service experience. <br />It is now nearly 7 weeks later, still have not received any phone, just get told, we will escalate your query. Have spoken to the call center numerous times and dealt with the rudest operators; the phone has been put down 3 times while still on the call awaiting help. Have been told by an operator she will not assist my call, as she has other calls waiting. Have been told their team leader will call me back, still waiting, have been told they will not let me speak to a team leader, as the team leader has more important queries to attend to. Have received the same response 8 times since April 26; form their *** <br />“Dear Valued Client<br />Thank you for your inquiry of which the below contents have been noted.<br />Rest assured your inquiry will be attended to shortly.<br />Kind Regards”<br />Mobile Talk does not put any value on honesty or integrity.</p>