Useless

1. Due to really bad processes and call centre staff who are not using the system correctly, my order is just not happening. I am moving from Telkom to Mobile talk (division of telkom) as they contacted me to offer me a better deal.....Feel like cancelling both and moving to another provider! really poor service, as I write this I am on hold on the phone waiting for a manager for 33 minutes already......have called them 6 times in the last week (waiting each time on average 15 minutes), each time I am promised someone will get back to me.... I have been cut off too many times to count!<br> who is going to pay my phone bill for all the calls?<br> <br> 2. unauthorised debit order went off, still waiting on feedback 10 days later...<br> <br> very very sad state of affairs<br> <br>